CITC-CNS

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Computing & Network Services (CNS)

Overview

Computing and Network Services (CNS) department provides access to the network and computing systems at the CIIT Abbottabad. The campus network facilities continue to grow at an increasing pace. The campus now uses over 500 desktop computers, all of which are attached to the campus network. Four computer labs are available for students:

Lab #1	50 PCs	P-IV
Lab #2	42 PCs	P-IV
Lab #3	50 PCs	P-IV
Lab #4	54 PCs	Core 2 Duo
Lab #5	54 PCs	P-IV
Lab # 6	90 PCs	P-IV

Operating System: Windows 200x/Linux

Labs are open from 08:00 to 09:00 P.M. with 24 hours Internet connectivity. One computer lab remains open up to mid night. Local Area Network of the campus is one of the largest in the academic institutes. CNS is responsible for providing the computing and network services and support to CIIT campus. Its activities are as under:

• Computer Labs Management
• Wireless LAN administration
• Network / System Administration
• Advance Computing Lab (SUN Lab) Management
• Computing Equipment Tracking and Facilities Management
• PCs / Network Troubleshooting and Maintenance
• Database Management (Courses Related)
• Printing Services (Students & Faculty)
• Network Training Environment (Students Assignments)
• Audio / Visual Equipment (Multimedia Projectors / OHPs)
• Scanning / WebCam /CD-Writing Facilities
• In-house training for students and staff
• Residence Services LAN (Girl’s Hostel)
• CNS Help Desk

Advance Computing Lab

CNS also managing an Advance Computing Lab (ACL), loaded with following equipment.
   • Sun SPARK V 240, dual processor, redundant power supply and hot swappable SCSI drives.
   • Sun SPARK 1500 Blade workstation
   • Sun SPARK 150 Blade workstation
ACL is used for research work of CS and Electronics department and for the final semester projects of Students.

Detail of the Tasks

System Administration	• Account creation and archival • Password and access assistance • Downtime notification • Software problem assistance • Hardware installation and maintenance • Software installation, configuration, benchmarking and problem troubleshooting • Downtime scheduling • Performance monitoring • Capacity planning • Backup and archival planning and operations • Loss data recovery / Disaster planning and recovery
Network Administration	• PC and workstation network interface installation and configuration • Network address administration • Desktop network problem troubleshooting • Special network software installation • Network installation, and maintenance (cable and equipment) • Network performance monitoring • Network problem tracking • Network capacity planning • Domain Name Services • Network printing configuration • Campus-wide network coordination • Access problem troubleshooting • Proxy servers administration
Computing Labs	• Hardware, software, and network installation and maintenance • Acquisition and maintenance of paper, toner, and supplies • Lab staffing, scheduling and managing • Keys, cleaning and non-technical repairs • Labs Security
Wireless LAN	• Campus-wide Wireless LAN connectivity
Database Administration	• Installation and maintenance (Oracle, SQL Server, Teradata etc.) • Database server administration • PC and workstation access software installation and documentation
Printing Services	• Network printing services with high-speed laser printers
Scanning / WebCam /CD-Writing Facilities	• Scanning and Web Cam facility to faculty and students
PC/Workstation/Misc. Hardware	• Problem diagnosis • Installation and repair • On-site PC/printer repair and maintenance • Specifications and order/acquisition assistance • Repair, benchwork, and testing on PCs, printers, monitors, and network hardware • Cable and pin-out tasks
Computing Equipment and Facilities	• Equipment loans • Printer toner / ink cartridges • Equipment salvage • Equipment security • Computer equipment relocation • Special part orders • Power limits and power failures • Lighting • Shutdown and closures • Unexpected problems • Requirement assistance with special instructional areas
Training	• Facilitating Student Network Assignments • Network Staff Training • Internee’s training • Technical seminars (Networks related) • New technology training • Special technology training
Audio / Visual Equipment	Audio/Visual service is responsible for providing multimedia/OHP equipment in campus. • Multimedia projectors • Overhead projectors
Administrative	• Lab Policies / SOPs • Lab reservation policies • Lab calendar / schedule • Equipment Checkout Policies • Network planning meetings • Equipment salvage • Equipment inventories • Support call administration • Help Desk - Guidelines for Lab computer users
Hostel / Residence Services for Faculty /Staff / Students	• Presently Connecting Girls Hostel to LAN/Internet
Network Support	• Providing computing and network support to organizations working in the earthquake affected areas